At Hashtag Nuts, we are committed to delivering premium-quality dry fruits and nuts with the highest standards of freshness and hygiene.

As our products fall under the food category, we are unable to accept returns or exchanges once an order has been delivered. This policy is in place to maintain food safety, hygiene standards, and product quality for all customers.

Non-Returnable Items

The following products are not eligible for return or exchange:

• Opened or consumed products
• Dry fruits, nuts, and food products delivered in good condition
• Products purchased during promotional offers or special discounts
• Products returned due to change of mind or taste preference

Exceptions

We will only consider replacement or refund requests under the following circumstances:

• Incorrect product delivered
• Damaged package received during transit
• Product received in a tampered condition
• Missing items from the order

To raise a concern, customers must contact us within 24 hours of delivery and provide:

• Order number
• Photographs of the product/package
• Details of the issue

Requests submitted after 24 hours of delivery may not be accepted.

Refund Process

If a claim is approved after review, Hashtag Nuts may provide:

• Replacement of the affected item; or
• Refund to the original payment method

Refund processing timelines may take 5–7 business days depending on the payment provider.

Hashtag Nuts reserves the right to reject claims that do not meet the above conditions.

For any assistance, please contact our customer support team.
Contact us: +91 81049 55410
Email us: info@hashtagindia.org